Returns and exchanges
I gladly accept returns and exchanges:
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Returns and exchange details:
We stand behind our products 100%. We can give you a replacement or a refund promptly upon receiving the item.
Conditions of return:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Please contact us before you return any gems.
We process your order and ship out your gems within two days of receiving payment.
Our standard shipping is 1st Class USPS with tracking. Delivery times vary from three to five days. We can ship using faster methods. Contact us for other options.
International Customs and Import Taxes:
Buyers are responsible for any customs and import taxes that may apply. Shipping delays due to customs review can occur. Typical international shipping time takes one to two weeks.